We do what robots don't.

We put heartbeat back to customer service!

What if you could offer your customers the service they need whenever they want it in a cost efficient way?

Service is sales! This is why Viddget exists. We add a human touch and help our customers increase sales and customer satisfaction. Technology can help, but it should not replace people.

Free trial. No credit card needed.

Market trends

The biggest trend in Sales and customer service is automatization of customer interactions. This is done by AI, Smart CRM systems and ChatBots to mention a few. By implementing these new technologies companies predict that they will be able to handle more interactions and offer better service and increased sales. Recent studies from Accenture and American Express reveal that we are in the midst of a digital transformation that we've never seen before.

79%

Prefer live chat because of the immediacy it offers compared to other channels

78%

Prefer dealing with humans via digital channels for solving customer issues

83%

Customers do not convert due to poor service experience


our products

viddgeT

basic

viddget

Telcom

viddget

bank

viddget

e-commerce

viddget

travel

Personal assistance wherever needed!

Offer your customers a live meeting online when they browse your website.

Offer your customers a live meeting online when they browse your website.



Offer your customers a video meeting in-store with centralized staff – avoid having employees at the wrong place. Have them where your customers are.


Offer your customers a live meeting online at places where they need your help or where it make sense to meet a agent. Ex. the airport


Help your customers to find the right product in store with your own centralized staff that actually can help the customer


Selection of customers

PROVEN TRACK RECORD

Conversion rate

Customer satisfaction

Cross & upsell

Return rate

Basket value

Travel time