We do what robots don't.

We put heartbeat back to customer service!

Recent studies from Accenture and American Express reveal that we are in the midst of a digital transformation that we've never seen before.


• 86% expect chatbots to always offer an option to transfer to a live person

• 83% prefer dealing with humans via digital channels for solving customer services issues

• 79% prefer live chat purely because of the immediacy it offers compared to other channels

• 78% have bailed on a transaction or did not convert because of a poor service experience


This is why Viddget exists. We add a human touch and help our customers to increase their sales and customer satisfaction. Technology can help, but it should not replace people.


Free trial. No credit card needed.

Our solutions

Bank

Telecom

E-commerce

Travel

Selection of customers

PROVEN TRACK RECORD

Conversion rate

Customer satisfaction

Cross & upsell

Return rate

Basket value

Travel time